Hardstaff Barriers improve cash flow management and customer service with TranSend ePOD


Hardstaff Barriers Limited, the UK market leader in the provision of concrete safety barriers, has gone live with TranSend ePOD to manage and monitor their complete delivery, deployment and collection process.

Hardstaff provide barriers for hire or purchase and offer a full transportation, installation and removal service, supplying tier one civil contractors such as Balfour Beatty, Vinci and Costain, as well as most traffic management companies.

The company wanted a system to streamline and track the process from work order to job completion and provide full visibility of job status. The system also monitors route, driver and delivery compliance against job-specific parameters.

Mark Lord, Director at Hardstaff Barriers, explains:

“Our business was looking to increase cash flow management, improve visibility of workflow and streamline our business practices by implementing an ePOD solution that best suited our company’s needs. TranSend provided us with the ability to send scheduled work orders directly from our current Transportation Management System, effectively route our team to our customer sites and have visibility of the entire process from start to finish.”


Work orders are passed from the existing Transportation Management System, including key data such as customer details, locations, product information, special instructions and time-windows.

The TranSend application has been deployed on 10 Samsung Galaxy Tab 4 Android devices and provides Hardstaff Barriers with complete visibility of the route using GPS tracking, captures any events and exceptions that have occurred along the route, highlights exceptions and provides detailed reports and enquiries.

Mark continues:

“The benefits of the TranSend system not only include work order tracking at every stage of the process but also allows us to provide electronic driver vehicle checks, and improved communications with our drivers and customers. Instant electronic proof of delivery reports provide us with the ability to invoice within minutes of job completion.”


About TranSend Solutions Ltd

TranSend ePOD provides delivery operators with configurable workflow for each stop by customer, by contract and by product, to provide customers with a customised service that maximises the use of drivers and vehicles across routes using an automated system driven by the driver’s PDA.

About Hardstaff Barriers Limited

Hardstaff Barriers has been a major supplier of temporary vertical concrete barriers (TVCBs). They have partnered tier one civil contractors such as Balfour Beatty, Vinci and Costain, as well as most Traffic Management companies. Their scope of work includes the provision, supply and installation of safety barriers for security and infrastructure projects. In the commercial market they have been sub-contracted for works as large as the M1 junction 28-31 Smart Motorways Scheme and the A453 Widening Scheme.