ILX16 – Stand 105:  Intelligent ePOD from TranSend Solutions tackles the challenge of customer experience vs. driver shortages


The latest TranSend ‘Intelligent’ ePOD app provides drivers with simple, step-by-step instructions via the PDA to ensure that they carry out the different delivery or job instructions for individual customers at each stop on a route.
Driver shortages and the increasing use of agency drivers to fill the gap, makes it all the more difficult to manage and execute detailed instructions to meet your customers’ expected delivery service levels, particularly with inexperienced drivers.
The TranSend ePOD workflow can be customised for each stop by customer, by contract and by product. It removes the need for any driver to follow detailed paperwork and ensures that products and services are delivered according to specific requirements, with all activity tracked in real time.
The latest TranSend ePOD app includes comprehensive functionality to manage the driver’s day, including vehicle checks, trailer management, 2-way messaging, predictive ETAs using live traffic, delivery jeopardy alerts and an incident recording app; all of which ensures driver compliance with the requirements for each job, with a duty of care.
Come along to see for yourself on Stand 105 and at our customer case study seminar on 16th March at 11.30 am.