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Seamless Communication for Multinational Teams – AI-Powered Real-Time Translation Impresses Industry Experts
AI-Powered Real-Time Translation Impresses Industry Experts
Whether in logistics, manufacturing, production, or maintenance, multinational teams have long been the norm. However, many employees do not always speak the same language, leading to communication barriers that can impact efficiency and work quality. In order picking, for example, language barriers result in longer training periods, increased coordination efforts, and higher error rates. LYDIA Voice has already taken a comprehensive approach to addressing this challenge with the introduction of Multi-Language Recognition. This multilingual Pick-by-Voice solution flexibly detects various languages and delivers voice instructions in over 60 selectable output languages.
Whether in logistics, manufacturing, production, or maintenance, multinational teams have long been the norm. However, many employees do not always speak the same language, leading to communication barriers that can impact efficiency and work quality. In order picking, for example, language barriers result in longer training periods, increased coordination efforts, and higher error rates. LYDIA Voice has already taken a comprehensive approach to addressing this challenge with the introduction of Multi-Language Recognition. This multilingual Pick-by-Voice solution flexibly detects various languages and delivers voice instructions in over 60 selectable output languages.
Now, with LYDIA Live Translation, the pioneers of voice-controlled order picking are taking innovation to the next level. The system acts as a real-time translation assistant, enabling seamless, free-flowing conversations in over 40 languages—offering a unique advantage unmatched by any other voice system.
Local Speech-to-Text: A Key Advantage
With LYDIA Live Translation, communication within multinational teams reaches a whole new level. This innovative system allows employees to speak in their preferred language while their speech is translated in real time—without requiring any modifications to existing infrastructure or warehouse hardware.
The process begins the moment an employee speaks in their native language. The system instantly detects the language and converts it locally into text. This text is then transmitted to a central service hub, where it is quickly and reliably translated into the recipient’s target language. Thanks to local speech-to-text processing, translation happens with minimal delay—a crucial advantage over other systems. Finally, the translated text is delivered in the target language, either as a written message or spoken output.
The Success Story Behind the Innovation: A Partnership with ROSSMANN
The driving force behind the development of the Live Translation feature was a close collaboration with ROSSMANN, Europe’s largest drugstore chain and a long-standing partner of EPG.
“In our ROSSMANN logistics operations, 4,150 employees from 88 different nationalities work across 11 locations in Germany,” explains Hendrik van Duuren, Managing Director of Logistics at ROSSMANN. “We are well aware of the challenges that come with multicultural teams and understand the importance of effective communication. LYDIA Live Translation enables our employees to work and communicate in their native language, significantly improving interpersonal interactions.”
“LYDIA Live Translation takes productivity to the next level: New employees are ready for work in no time, language barriers disappear, and workflows become more efficient,” adds Tim Just, Managing Director of LYDIA Voice. “At the same time, clear and secure communication enhances employee satisfaction and fosters long-term retention.”