Ben Carroll is an IT business development manager at KNAPP UK, specialising in warehouse automation, intralogistics software, and WMS solutions. With a strong background in logistics and supply chain operations, Ben has progressed from hands-on warehouse roles through system analysis and implementation leadership into a customer-facing commercial role. He brings practical, real-world experience to the design and delivery of technology solutions that improve operational efficiency, stock accuracy, and process performance. Ben is passionate about problem-solving, process improvement, and ensuring that technology delivers measurable value for customers and stakeholders across retail and logistics environments.