The NEC aims to be fully user-friendly for visitors with access needs. This is a quick guide to some of our facilities – if you would like to know more, please contact us.
By Train: From Birmingham International Railway Station, access to the NEC is via our covered ‘Bridgelink’.
By Car: We have recently upgraded our facilities for parking and getting to your venue.
Wheelchair Access: All levels of the NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.
We have a fleet of mobility equipment available to hire on a first come, first serve basis. We therefore recommend booking early to avoid disappointment.
Unfortunately due to the current circumstances, we are unable to facilitate telephone bookings at this time. However, you can email your enquiry to email@example.com and a member of our team will contact you within three working days.
Wheelchairs are available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.
Scooters are available for £15 per hire for all visitors.
All pre-bookings will be held until 1100hrs on the day they've been booked for, unless otherwise advised.
For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.
Assistance dogs are welcome, but we do not recommend that you bring them to events where noise levels are high.